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Playa del CarmenFamily friendlySandos

Sandos Caracol Nature Resort & Water Park955 rooms, a 29-slide water park and cenotes in the jungle on the Playa del Carmen shore

Sandos Caracol Nature Resort and Water Park is a beachfront resort in Playa del Carmen, set among jungle, cenotes and Mayan ruins.

Photos: Sandos Hotels & Resorts

955
rooms and suites

Sandos Caracol Nature Resort and Water Park is a beachfront resort in Playa del Carmen, set among jungle, cenotes and Mayan ruins. Guests can swim in natural cenotes through the All Nature Experience and join ten eco-activities.

See rooms and prices at Sandos Caracol Nature Resort & Water Park

Sandos Caracol Nature Resort & Water ParkSandos Caracol Nature Resort & Water ParkSandos Caracol Nature Resort & Water Park

There are 955 rooms. The family section has individually controlled air conditioning, a minibar and an in-room safe, with one-bedroom suites among the options. An adults-only section has its own pool, restaurant, beach club and private check-in, with the Select Club in a section that includes an oceanfront Club House for guests 18 and over.

Sandos Caracol Nature Resort & Water ParkSandos Caracol Nature Resort & Water Park

The food is a long list. La Laguna is the international buffet with show cooking, Las Máscaras serves a Mexican buffet under a palapa roof, and La Toscana does Italian and international buffets. El Templo is a teppanyaki room, Fogo de Brazil is a rodizio, Los Lirios serves steak and fish, and La Riviera has Mediterranean seafood with beach views. El Nido is the taco and grill stop, open late. Bars include L'Elefant between the lobby and Cenote Cristalino and a quiet bar by the La Tortuga pool.

Sandos Caracol Nature Resort & Water ParkSandos Caracol Nature Resort & Water Park

The water park is Playa del Carmen's largest, with 29 slides in sections for adults and children, open Wednesday to Monday from 9:00 am to 5:00 pm and included for every guest. Five medium slides take children between 1.10 m and 1.30 m, and seven bigger ones are for those over 1.30 m. The supervised kids club handles the younger ones. Spa del Mar has 16 treatment rooms, an outdoor hydrotherapy area and a beach palapa for massages.

It suits families who want nature and a water park under one plan, and couples who prefer the adults-only section.

What's included

  • Food and beverages
  • Access to pools, the beach and lounge chairs
  • Non-motorized water sports and a daily entertainment program
  • Night shows
  • Natural cenotes (All Nature Experience)
  • 10 eco-activities
  • Water park with 29 slides
  • Kids club, WiFi and concierge

At the resort

  • Beachfront
  • Kids club
  • Water park
  • Weddings
  • Spa
  • Nature

Who it suits

  • Families, with a kids club on site
  • A trip built around the spa

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Photographs

The details

All-inclusive (operator's wording)
Immerse yourself in nature and ancient Mayan history at our one-of-a-kind all-inclusive resort in Playa del Carmen, Mexico. Source
Rooms
The hotel has 955 rooms. Source
Water park
Water park with 29 slides, sections for adults and children. Source
Adults-only section
An adults-only section with its own pool, restaurant, beach club and private check-in service. The page prints no minimum age. Source
Not included
Select wines and liquors, private dinners, spa treatments, beauty salon and external tours. Source
Kids club
A fully supervised kids club. Source
Restaurants named
La Laguna (international buffet, show cooking), Las Mascaras (Mexican buffet), La Toscana (Italian and international buffets), El Templo (teppanyaki), Fogo de Brazil (rodizio), Los Lirios (steak and fish), La Riviera (Mediterranean), El Nido (tacos and grill) and L'Elefant bar; some reservations required. Source
Water park details
Open Wednesday to Monday, 9:00 am to 5:00 pm, no extra cost for guests; five medium slides (1.10 m to 1.30 m) and seven larger slides (minimum 1.30 m). Source
Spa
Spa del Mar: 16 treatment rooms, outdoor hydrotherapy area with pools of different temperatures, saunas, steam baths, a beach palapa for massages, a gym and a beauty salon. Source
Room sections
Family section rooms have a safe, minibar and individually controlled air conditioning; adults-only Select Club section includes an oceanfront Club House (18+); Pool View section; Pool View One Bedroom Suite. Source
Website
sandos.com

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